Recall of Orangatang In Heat Wheels
Loaded Boards Inc is recalling all Purple (83a) Orangatang 75mm In Heat wheels purchased between 2/27/09 and 4/29/09 as well as all Orange (80a) Orangatang 75mm In Heat wheels purchased between 3/14/09 and 4/29/09.
Loaded has recently determined that a small percentage of the cores (produced by a third party vendor) used in these batches are not up to their rigorous quality control standards and may run the risk of shearing the bearing seat (blowing out the core and possibly causing the wheel to separate from the truck while in motion), creating a safety hazard to the user. This is a voluntary recall: Consumers should stop riding these wheels immediately and return the wheels (along with date of purchase so they can ascertain that it’s from this batch) to an authorized Loaded Boards/Orangatang dealer or to Loaded Boards, Inc. for a FREE replacement set. Loaded and all Dealers will gladly exchange the wheels for any wheel of choice, including the new Freeride wheels, provided the wheels are in stock or accessible.
The silver lining is that, while these cores have worked well up until this batch, Loaded will be switching over to a new 3rd generation core for future In Heats that provides better wear and slide characteristics. They encourage the performance use of these wheels and do their utmost to ensure that they will hold up to the rigorous use and abuse that they are designed for. Loaded is fully committed to every product they build and hope you will love them as much as they do.
RETURNING YOUR WHEELS
Remember you can return your wheels to any Orangatang Dealer. The EASIEST and quickest would be to exchange the wheels at any skate shop that carries Orangatang. It does not matter if you bought the wheels from them, you still can exchange there. If you don’t have a shop near you that carries O’tangs, you can return them to the online stores on the web you bought them from or Loaded Boards.
HOW TO RETURN YOUR WHEELS
REMEMBER you only need to Return all Purple (83a) Orangatang 75mm In Heat wheels purchased between 2/27/09 and 4/29/09 as well as all Orange (80a) Orangatang 75mm In Heat wheels purchased between 3/14/09 and 4/29/09. If your IN HEATS do not fall in these dates no need to return.
1) Take your wheels off the board and take out the bearings. Give the wheels a kiss goodbye.
2) If you are returning to a shop just bring the wheels in, with Proof of Purchase and exchange the wheels for any wheels you would like that the shop has in stock. The shop will ship the wheels back to Loaded.
2a) If you choose to mail your wheels to the online shop you bought it from or Loaded boards, find a shoe box, or any box and put the wheels in there.
3) Find a sheet of paper and write down the following:
a. Your name and Email address b. A copy of your proof of purchase so that they can see the date you bought it. c. Write down what set of new wheels you would like, it could be the same exact kind of wheels you sent in to us or you can get something completely different. CHOOSE FROM THE FOLLOWING:
In Heat "Orange" 80a In Heat "Purple" 83a
4President "Orange" 80a 4President "Purple" 80a
75mm Durian Free ride 83a 70mm Stimulus Free ride 83a 65mm Fat Free, Free ride 83a
4) Seal the box up with some tape.
5) Send the puppy to the address of the online shop you bought the wheels from or
Loaded Boards Inc ATTN: Core Issue. 8370 Wilshire Blvd. #209 Los Angeles, CA 90211
Make sure to write "ATTN: Core Issue." That will help them know what the box is.
Loaded is sorry for the hassle but on the BRIGHT side, a NEW set is coming your way.
For additional information go to www.orangatangwheels.com